Crystal Pink Drop Necklace

If you ship International, we serve customers around the world. Shipping time vary, depends of destination country and take approximately 3-15 business days.The transit time are subject to all duties and taxes imposed  by destination country.

The Free Shipping is offer in Raleigh, NC. in the rest of US we offer pay shipping and free shipping in purchase more than $75.  All orders are sending the day after your purchase.

The orders will be dispatched and we send a notification email to your registered email address. You can get there the tracking number of your shipment.

We encourage you ensure that all information you have provided is correct before submitting your order to prevent losses or other problems. 

 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bydailot@gmail.com. Please note that returns will need to be sent to the following address: [1705 Mallard Trace Dr. Wendell NC 27591]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bydailot@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bydailot@gmail.com.

When you purchase one of our products we are really pleased. Thank you very much, but you need to take care of it if you want your pieces to last and stay beautiful for a long time, we advise you to do the following;

Crochet piece care: Only hand wash, DO NOT use a Dryer.

Miyuki Piece Care: DO NOT wet, remember that this piece is made and woven in thread, so if they remain wet for a long time the thread will weaken.

Wire Jewelry Care: Despite these pieces being of excellent quality, we advise NOT to wet them, or use perfumes or creams in areas that have contact. DO NOT use them in swimming pools.